Product Terms and Conditions|Goldline International

Product Warranty,
Sales Terms and Conditions

General Warranty Policy

We recognize an obligation to care for all of our customers. To do this we have a policy that we use as guidance in working product warranty issues. This Policy stands independent of our the specific Goldline International, LLC Warranty Terms and Conditions as spelled out in the next section.

The general warranty policy is:

- - “We are still there after the sale…”
  - To answer any questions you may have about your Goldline Loading Rack System, or the instruction manual.
  - To instruct your operators in the safe and proper use of your Goldline “Safe-Walk” bridge, self-leveling stairs, or ramps.
  - To instruct and train your maintenance personal in the proper care of your Goldline Equipment, using the instruction manual as a guide.
  - To rebuild worn or damaged equipment quickly, with a minimum amount of “down-time.”

Warranty Terms and Conditions

Please review this carefully as these Terms and Conditions govern Goldline International’s Warranty obligations.

Goldline International LLC warrants this product to free from defect in material and workmanship. Except as noted below. this warranty term is twelve (12) months from the date of the delivery of the product to the original purchaser.

Under this warranty Goldline International will repair or replace, as its option, any part which is found to be defective in material or workmanship during the applicable warranty term. In no case will be covered repair cost of a part or parts exceed the replacement cost of that part, Warranty service must be performed by Goldline International or a dealer authorized by Goldline and/or service the product involved, which will use only new or remanufactured parts or components furnished by Goldline International.

This warranty includes approved parts and labor to fix the product but does not include, and the purchaser is responsible for, any service call and/or transportation of the product to and from the dealer’s place of business, for any premium charged overtime labor requested by the purchaser, and for any service work not directly related to any defect covered under the warranty.

This warranty includes only those components of the product manufactured by Goldline International. Warranty for any components not manufactured by Goldline International including, but not limited to engines, batteries, tires, rims, hydraulic motors, pumps etc., are covered by the warranty, if any provided separately by their respective manufacturers. This warranty in all its parts, is extended solely to the original purchaser of the product, is terminated upon any subsequent transfer or sale from or by the original purchaser and extends no third party benefits or rights whatsoever. The warranty term for any product used in any commercial, custom for hire or rental application, is limited to (6) six months to the date of delivery of the product to the original purchaser by an authorized Goldline International LLC dealer.

This warranty does not include:
(1) Any product that has been altered or modified in ways not approved by Goldline International;
(2) Depreciation or damage caused by normal wear, misuse, improper or insufficient maintenance, improper operation, accident or failure to follow the product Operator Manual recommendations and product decal recommendations;
(3) Normal maintenance parts and service;
(4) Repairs made with parts other than those available from Goldline International or preformed by anyone other than Goldline International or a dealer authorized by Goldline International to sell and/or service the product involved.

To secure warranty service the purchaser must report defect to a dealer authorized by Goldline International to sell and/or service the product involved within the applicable warranty term together with evidence of the warranty start date and make the product available to that dealer within a reasonable period of time. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE OF THIS WARRANTY.

Goldline International and the companies affiliated with its makes no warranties, representations, or promises, express or limited, as to the qualify or performance or freedom from defect of its product other than those set forth above and NO IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS OR FITNESS FOR A PARTICULAR PURPOSE IS MADE. IN NO EVENT WILL THE DEALER, GOLDLINE INTERNATIONAL OR ANY COMPANY AFFILIATED WITH GOLDLINE INTERNATIONAL WILL BE LIABLE FOR ACCIDENTAL OR CONSEQUENTIAL DAMAGES. The ONLY REMEDY the purchaser has connection with the breach of performance of any warranty on Goldline International products set forth above. The selling dealer has no authority to make any representation or promise on behalf of Goldline International LLC or to modify the terms or limitations of this warranty in any way.

Explore Terms And Conditions Governing Sales

Terms and Conditions of a Sale

1. Terms and Conditions

The following Terms and Conditions apply to the use of this Website as well as all transactions conducted through the site.

2. Consumer Agreement

Goldline International, LLC does wish our customers to have the best service possible. However, it is the customer’s responsibility to contact Goldline International direct within 30 days of purchase if there is a shipping or product problem that may arises unexpectedly. All Goldline online products are allowed a return warranty except in the event of criminal mischief or abuse of the product for which was not intended by Goldline International.

If customer has a complaint or problem, it is the customer’s responsibility to contact Goldline International, LLC within 30 days. At this point, Goldline International has the right to refuse responding to complaints or product issues.Shipping & Delivery

At this time, Goldline International, LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Goldline International, LLC does NOT ship merchandise to “without written permission” Canada and Mexico or other international locations. The risk of loss and title for all merchandise ordered on this Website pass to you when the merchandise is delivered to the shipping carrier.

3. International Orders

Goldline International, LLC does NOT ship merchandise to “without written permission” Canada, Mexico or other international locations via the online store. Please contact Goldline direct for shipping outside the United States territories.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Goldline International, LLC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Goldline International, LLC does NOT ship merchandise to Canada, Mexico or other international locations via the online store. Please contact Goldline direct for shipping outside the United States territories.

4. Sales Tax

Goldline International, LLC does charge sales tax except Texas and Louisiana for online purchases. If you believe you are exempt from current sales tax law, please contact Goldline International prior to your online purchase.

5. Warranties

The Content included in this Website has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Website. Goldline International, LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Website or Content, or the suitability, functionality, or operation of this Website or it’s Content. By using this Website, you assume the risk that the Content on this Website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Goldline International, LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL GOLDLINE INTERNATIONAL, LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

— OR Depending on State —

The information and content on this website is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Website is provided by the advertiser or manufacturer only, and not by Goldline International, LLC.

The references and descriptions of products or services within the Website materials are provided “as is” without any warranty of any kind, either express or implied. Goldline International, LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Website or of any of the products or services described hereon.

The descriptions of, and references to, products, services and companies on this Website are the sole responsibility of the companies providing the information (“advertisers”), and not Goldline International, LLC.

The inclusion of material on this server does not imply any endorsement by Goldline International, LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Goldline International, LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

6. Return Policy

You may purchase merchandise from this Website by using any one of the payment options listed in (link to Payment Options). reserves the right to change its payment procedures at any time without prior notice to you. At this time, Goldline allows our products to be returned at customers risk and expense for 30 days for a full refund. Goldline highly recommends customer pay shipping insurance on any return that merchandise is returned within that 30 day period without delay. It is expressly the customer’s responsibility to meet this guideline for return of merchandise within 30 days for a full refund of merchandise but NOT the original cost of shipping to the customer. This 30 day return policy is to show Goldline International, LLC does intend to give our customers plenty of time to decide the value of our products. However, no return will be accepted (for full refund less original cost of shipping) after the 30 day return policy from date of purchase.

7. Office Hours

Customer service is available Monday through Friday between 8:00 a.m to 4:30 p.m. United States central time. After hours, please leave a message. Goldline will endeavor to return any contact request via email or phone within 24 business hours.

8. Miscellaneous

Additional legal notice: Although the information on this Website is accessible worldwide, not all products or services presented in this Website are available to all persons or in all geographic locations or jurisdictions. and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Website is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of shall apply and both parties shall consent to the jurisdiction of said (Texas State’s courts located only in Houston Texas). Both parties expressly waive a trial by jury.

OTHER: The Terms and Conditions constitute the entire agreement between you and with respect to this Website. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and with respect to this Website. No modification of the Terms and Conditions shall be effective unless it is authorized by . If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

Click here to see all the Terms and Conditions governing the use of this website.

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